State Farm® Insurance Agent Sam Marshall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Miguel Mendez
October 24, 2024
5
out of
5
rating by Miguel Mendez
"Folks, if you're in the market for auto insurance make sure to contact Sam Marshall's office and speak with their talented agents. If there's a question you need answered you will find the staff is patient, thorough and responsive to your requests. Thanks for your help Kirsten."
We responded:
"Miguel, Thank you for your fantastic review and for highlighting the efforts of our team, especially Kirsten! I'm delighted to hear that you had a positive experience with our office and found our staff to be patient, thorough, and responsive to your needs. We strive to provide the best service possible, and it's wonderful to know that our efforts are appreciated. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you again for your kind words and for choosing our office for your auto insurance needs. Best regards, Sam Marshall"
Megan Scott
October 23, 2024
5
out of
5
rating by Megan Scott
"I had an excellent experience with Sam at State Farm. He was very welcoming and took time to explain my insurance options in detail, helping me find the best coverage for my needs. Sam is knowledgeable, friendly, and truly cares about his clients. I appreciate the personalized service and prompt response to my questions as well as his flexibility. I highly recommend Sam to anyone looking for a reliable insurance agent."
We responded:
"Megan, Thank you so much for your kind words and for taking the time to leave such a wonderful review! I'm thrilled to hear that you had an excellent experience with me at State Farm. It was my pleasure to help you find the best coverage for your needs. Your satisfaction is my top priority, and I'm glad that you found the service personalized and responsive. Your recommendation means a lot to me, and I'm here anytime you have more questions or need further assistance. Thank you again for choosing State Farm and for trusting me with all your insurance needs. Best regards, Sam Marshall"
Finnrab_Durnik
October 23, 2024
5
out of
5
rating by Finnrab_Durnik
"Got in contact with Katelyn Tenuto at this office and she was very informational and professional, about some of questions that I had regarding my policy."
We responded:
"Thank you for the kind words! I’m thrilled to hear that Katelyn was able to assist you with your policy questions. If you have any more inquiries or need further assistance, please don’t hesitate to reach out. Sam Marshall"
Chris Essen
October 2, 2024
5
out of
5
rating by Chris Essen
"Very professional and knowledgeable agent."
We responded:
"Chris, thank you for taking time to leave us a review! We greatly appreciate your feedback and are thrilled to hear you found Sam very professional and knowledgeable. It’s our goal to provide exceptional service to all our customers, and your kind words serve as motivation for us to continuing delivering top-notch assistance. If you have any questions please don’t hesitate to reach out. Thank you again! Sam Marshall "
Shannon Smith
September 24, 2024
5
out of
5
rating by Shannon Smith
"Sam and his Team were great to work with. They patiently answered all my questions and ran different options to get me the best deal possible."
We responded:
"Shannon, thank you so much for your kind words! It was a pleasure working with you, and I’m thrilled to hear that you had a positive experience with my team. We always strive to provide the best service and explore all possible options for our clients. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Thanks again! Sam Marshall "
Mark Carlson
September 23, 2024
5
out of
5
rating by Mark Carlson
"Great experience working with Sam and his team. All around great service, prompt response time and overall knowledge. I would recommend using Sam and his agency to my closest friends and family."
We responded:
"Mark, Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with us. Providing excellent service and prompt responses is always our goal, and it's wonderful to know that our efforts have made a positive impact. We truly appreciate your recommendation and look forward to serving you and your loved ones in the future. If there's anything else we can assist you with, please don't hesitate to reach out! Sam Marshall"
Gina LHyer
September 10, 2024
5
out of
5
rating by Gina LHyer
"Katelyn is a true asset! Very knowledgeable and great to work with!"
We responded:
"Gina, thank you for taking the time to review my office! Katelyn does a great job taking care of our wonderful customers. Please don’t hesitate to reach out if you ever need anything. Sam Marshall "
Annamarie Hyer
September 10, 2024
5
out of
5
rating by Annamarie Hyer
"Katelyn was very knowledgeable and helpful. Definitely will be a returning costumer!"
We responded:
"Annemarie, thank you for the 5* review! Katelyn does an amazing job assisting our great customers! We appreciate your continued business. Sam Marshall "
Eric Mogensen
August 22, 2024
5
out of
5
rating by Eric Mogensen
"We were shopping around for auto insurance since Geico seem to really kick up the rates once we got a new car. Sam not only gave us an amazing deal and great coverage, but he also provided us with an option for our home insurance as well. We're very satisfied with his customer service. He's great to talk to and really understands the space. He's the kind of agent that makes you want to stick with for many years to come. Great job Sam!"
We responded:
"Eric, Thank you for the kind words and positive feedback! I’m thrilled to hear I was able to provide you with an amazing deal, great coverage and even options for your home insurance. I appreciate your satisfaction with my customer service and my understanding of the auto and home insurance space. My office and I look forward to serving you for many years to come! Best regards, Sam Marshall "
Mauricio Felix
August 20, 2024
5
out of
5
rating by Mauricio Felix
"Was shopping around for new homeowners insurance. Ended up getting both home and auto. Jaylyn was super helpful, she explained line by line and details on the coverage. Everything on the coverage was exactly was I was looking for. When I called my mortgage company, they called the State Farm office and confirmed everything. Was able to get binding coverage the same day! Highly recommend State Farm! and Jaylyn was wonderful to work with! ( keep up the great work)"
We responded:
"Mauricio, thank you for taking the time to review my office! Our goal is to be your one stop shop for all your insurance needs. Thank you for entrusting with us with your business. Please done hesitate to reach out if you ever need anything. I’ll make sure to pass along the kind words to Jaylyn too. Sam Marshall "
James Colquitt, PhD
June 27, 2024
5
out of
5
rating by James Colquitt, PhD
"Working with Sam Marshall's office has been amazing, specificially with Jaylyn. My move from one state to another along with multiple needs (kids in one state, renter insurance x 2 other states, moving care insurance from state to state, etc) and Jaylyn handled it all. She stayed in constant communication with me and prompted me when I needed to take action. Essentially, she held my hand through the whole process. Thank you Jaylyn and thank you Sam for having such a great team."
We responded:
"James, thank you for taking the time to give my office a review. These are the reviews we love to see! I’ll make sure to pass along the kind words to Jaylyn. Please don’t hesitate to reach out if you ever need anything. Thank you for choosing Sam Marshall State Farm for all your insurance needs. Sam Marshall "
leigh deleonardo
June 13, 2024
5
out of
5
rating by leigh deleonardo
"Jaylan was extremely helpful and knowledgeable. She is a real asset to the team. Greg Walker"
We responded:
"Greg, thank you for great review! "
Umar Chowdhury
May 18, 2024
5
out of
5
rating by Umar Chowdhury
"Sam helped me out with my insurance needs, I greatly appreciated his help."
We responded:
"Umar, thank you for the review! Sam Marshall"
Gavin Senne
May 17, 2024
5
out of
5
rating by Gavin Senne
"Sam Marshall and his team are beyond fantastic! I recently purchased a home and Sam and his crew helped me protect it with their homeowners insurance! Thanks Sam and company!"
We responded:
"Gavin, thank you for great the review! Sam Marshall "
Jacob Lemont
May 17, 2024
5
out of
5
rating by Jacob Lemont
"Sam and Jaylyn were extremely helpful and kind when I made the switch to State Farm! I highly recommend this insurance!!"
We responded:
"Jacob, thank you for the review! Sam Marshall "
Will Ruddy
May 17, 2024
5
out of
5
rating by Will Ruddy
"Usually have bad experiences when trying to talk to customer service but Mike gave me respect and was super helpful over the phone."
We responded:
"Will, thank you for the 5* review! Sam Marshall"
Husaam Khan
May 17, 2024
5
out of
5
rating by Husaam Khan
"Good service and great price, highly recommend Sam Marshall"
We responded:
"Husaam, thank you for the great review and recommendation! Sam Marshall "
Kamden Suarez
May 16, 2024
5
out of
5
rating by Kamden Suarez
"Donnie was really nice and helped me understand!"
We responded:
"Kamden, thank you for the review! I’m happy to hear Donnie was able to help you out. Sam Marshall"
Ryan Barrett
March 21, 2024
5
out of
5
rating by Ryan Barrett
"I just wanted to say thank you to Jaylyn over at State Farm. She helped me get commercial and personal insurance quick and easy. She was extremely helpful and kind and I would highly recommend bringing your business at State Farm in Huntley."
We responded:
"Thank you for taking the time to share your positive experience with Jaylyn at State Farm in Huntley. We're thrilled to hear that Jaylyn was able to assist you in obtaining both commercial and personal insurance in a quick and easy manner. It's great to know that Jaylyn's helpfulness and kindness made a difference in your experience. We appreciate your recommendation and look forward to serving you and your insurance needs in the future."
Anthony Babicz
March 15, 2024
5
out of
5
rating by Anthony Babicz
"Sam Marshall helped my wife and I bundle our car insurance with our new house. Sam came in and saved the day with helping us insure our home when other companies wouldn’t. We had the best experience with choosing him as our agent!"
We responded:
"Thank you for your positive feedback! We are delighted to hear that we were able to assist you in bundling your car insurance with your new house. It's great to know that we went above and beyond to ensure you were able to insure your home when other companies were unable to help. We appreciate your trust in choosing Sam Marshall State Farm and are glad to hear that your experience was the best. If you have any further insurance needs, please do not hesitate to reach out. "
Maggie Amidei
March 13, 2024
5
out of
5
rating by Maggie Amidei
"Sam is one of a kind. Truly willing to always answer your phone calls and deal with your silly questions without making you feel silly. He is always on his A game and willing to to find the best insurance for any scenario. I have recommended my whole family to him. Thanks, Sam!!!"
We responded:
"Thank you so much for your kind words, Maggie! It's been an absolute pleasure assisting you and answering your questions. I'm thrilled to hear that you appreciate my dedication to providing excellent customer service and finding the best insurance options for you. I'm grateful for your trust and for recommending me to your entire family. It's customers like you that make my job so rewarding. Thank you again, Maggie!!"
Yesenia Presley
March 8, 2024
1
out of
5
rating by Yesenia Presley
"I was reading this reviews and I can’t believe we are writing about the same agency. At the beginning it was great when Sam used to be in the office. Its been a few years he is never in the office either when I call or come in person. His staff doesn’t follow up or return my calls. I just asked them to transfer my account and they didn’t even care. Not sure if is because I’m Hispanic they are discriminating me or if they are poorly trained as they never have answers for me and always want me to call the 1800 number myself. Not sure why they are the intermediary office. I wish they would care more about people and perform with excellence. In all the years I have insurance which are about 30 o have never encounter this type of situation. I’m highly disappointed."
We responded:
"Thank you for taking the time to share your experience with us. We apologize for any inconvenience or frustration caused by the lack of communication and follow-up from our office. We strive to provide excellent service to all our clients, regardless of their background. Discrimination is not tolerated in our agency, and we sincerely apologize if you felt otherwise. We take your concerns seriously and will investigate this matter further to ensure that our staff is trained properly and that situations like these do not occur in the future. We understand your disappointment, especially after being a loyal customer for such a long time. Your feedback is valuable to us, and we will use it to improve our services and ensure that every client receives the attention and assistance they deserve. If you would like to discuss your situation further or have any additional concerns, please reach out to us directly at 847-659-1800. We are committed to resolving this matter and regaining your trust. Thank you again for bringing this to our attention, and we look forward to the opportunity to make things right. Sam Marshall"
Rob C
March 7, 2024
5
out of
5
rating by Rob C
"Such an amazing team Sam has over there. All the team members are friendly and knowledgeable. I only had my auto insurance and home insurance before coming to Sam Marshall’s office. Now I have my deposit accounts and life insurance policies. I highly recommend switching to State Farm and switching with Sam’s office."
We responded:
"Thank you, Rob, for the amazing review! Our team works hard to provide a great insurance experience in Huntley and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship! Sam Marshall "
Jaylyn M
March 7, 2024
5
out of
5
rating by Jaylyn M
"Sam’s office is the best! They explain what everything is in a way that is easily understood, plus saves us money!"
We responded:
"Jaylyn, thank you for the review! I’m thrilled to hear we could make the process easy and save you some money at the same time. Thank you for your business! Sam Marshall "
NATALIE ROCHA
January 19, 2024
5
out of
5
rating by NATALIE ROCHA
"I just transferred from to AllState to StateFarm. I did this before the New Year, sales rep Katelyn was awesome. I made my switch right away to StateFarm was very happy with my quote Thanks Katelyn. Happy New Year's to all."
We responded:
"Natalie, thank you for the review! Sam Marshall"