State Farm® Insurance Agent Sam Marshall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eric Mogensen
August 22, 2024
"We were shopping around for auto insurance since Geico seem to really kick up the rates once we got a new car. Sam not only gave us an amazing deal and great coverage, but he also provided us with an option for our home insurance as well. We're very satisfied with his customer service. He's great to talk to and really understands the space. He's the kind of agent that makes you want to stick with for many years to come. Great job Sam!"
"Eric, Thank you for the kind words and positive feedback! I’m thrilled to hear I was able to provide you with an amazing deal, great coverage and even options for your home insurance. I appreciate your satisfaction with my customer service and my understanding of the auto and home insurance space. My office and I look forward to serving you for many years to come! Best regards, Sam Marshall "
Mauricio Felix
August 20, 2024
"Was shopping around for new homeowners insurance. Ended up getting both home and auto. Jaylyn was super helpful, she explained line by line and details on the coverage. Everything on the coverage was exactly was I was looking for. When I called my mortgage company, they called the State Farm office and confirmed everything. Was able to get binding coverage the same day! Highly recommend State Farm! and Jaylyn was wonderful to work with! ( keep up the great work)"
"Mauricio, thank you for taking the time to review my office! Our goal is to be your one stop shop for all your insurance needs. Thank you for entrusting with us with your business. Please done hesitate to reach out if you ever need anything. I’ll make sure to pass along the kind words to Jaylyn too. Sam Marshall "
James Colquitt, PhD
June 27, 2024
"Working with Sam Marshall's office has been amazing, specificially with Jaylyn. My move from one state to another along with multiple needs (kids in one state, renter insurance x 2 other states, moving care insurance from state to state, etc) and Jaylyn handled it all. She stayed in constant communication with me and prompted me when I needed to take action. Essentially, she held my hand through the whole process. Thank you Jaylyn and thank you Sam for having such a great team."
"James, thank you for taking the time to give my office a review. These are the reviews we love to see! I’ll make sure to pass along the kind words to Jaylyn. Please don’t hesitate to reach out if you ever need anything. Thank you for choosing Sam Marshall State Farm for all your insurance needs. Sam Marshall "
leigh deleonardo
June 13, 2024
"Jaylan was extremely helpful and knowledgeable. She is a real asset to the team. Greg Walker"
"Greg, thank you for great review! "
Umar Chowdhury
May 18, 2024
"Sam helped me out with my insurance needs, I greatly appreciated his help."
"Umar, thank you for the review! Sam Marshall"
Gavin Senne
May 17, 2024
"Sam Marshall and his team are beyond fantastic! I recently purchased a home and Sam and his crew helped me protect it with their homeowners insurance! Thanks Sam and company!"
"Gavin, thank you for great the review! Sam Marshall "
Jacob Lemont
May 17, 2024
"Sam and Jaylyn were extremely helpful and kind when I made the switch to State Farm! I highly recommend this insurance!!"
"Jacob, thank you for the review! Sam Marshall "
Will Ruddy
May 17, 2024
"Usually have bad experiences when trying to talk to customer service but Mike gave me respect and was super helpful over the phone."
"Will, thank you for the 5* review! Sam Marshall"
Husaam Khan
May 17, 2024
"Good service and great price, highly recommend Sam Marshall"
"Husaam, thank you for the great review and recommendation! Sam Marshall "
Kamden Suarez
May 16, 2024
"Donnie was really nice and helped me understand!"
"Kamden, thank you for the review! I’m happy to hear Donnie was able to help you out. Sam Marshall"
Ryan Barrett
March 21, 2024
"I just wanted to say thank you to Jaylyn over at State Farm. She helped me get commercial and personal insurance quick and easy. She was extremely helpful and kind and I would highly recommend bringing your business at State Farm in Huntley."
"Thank you for taking the time to share your positive experience with Jaylyn at State Farm in Huntley. We're thrilled to hear that Jaylyn was able to assist you in obtaining both commercial and personal insurance in a quick and easy manner. It's great to know that Jaylyn's helpfulness and kindness made a difference in your experience. We appreciate your recommendation and look forward to serving you and your insurance needs in the future."
Anthony Babicz
March 15, 2024
"Sam Marshall helped my wife and I bundle our car insurance with our new house. Sam came in and saved the day with helping us insure our home when other companies wouldn’t. We had the best experience with choosing him as our agent!"
"Thank you for your positive feedback! We are delighted to hear that we were able to assist you in bundling your car insurance with your new house. It's great to know that we went above and beyond to ensure you were able to insure your home when other companies were unable to help. We appreciate your trust in choosing Sam Marshall State Farm and are glad to hear that your experience was the best. If you have any further insurance needs, please do not hesitate to reach out. "
Maggie Amidei
March 13, 2024
"Sam is one of a kind. Truly willing to always answer your phone calls and deal with your silly questions without making you feel silly. He is always on his A game and willing to to find the best insurance for any scenario. I have recommended my whole family to him. Thanks, Sam!!!"
"Thank you so much for your kind words, Maggie! It's been an absolute pleasure assisting you and answering your questions. I'm thrilled to hear that you appreciate my dedication to providing excellent customer service and finding the best insurance options for you. I'm grateful for your trust and for recommending me to your entire family. It's customers like you that make my job so rewarding. Thank you again, Maggie!!"
Yesenia Presley
March 8, 2024
"I was reading this reviews and I can’t believe we are writing about the same agency. At the beginning it was great when Sam used to be in the office. Its been a few years he is never in the office either when I call or come in person. His staff doesn’t follow up or return my calls. I just asked them to transfer my account and they didn’t even care. Not sure if is because I’m Hispanic they are discriminating me or if they are poorly trained as they never have answers for me and always want me to call the 1800 number myself. Not sure why they are the intermediary office. I wish they would care more about people and perform with excellence. In all the years I have insurance which are about 30 o have never encounter this type of situation. I’m highly disappointed."
"Thank you for taking the time to share your experience with us. We apologize for any inconvenience or frustration caused by the lack of communication and follow-up from our office. We strive to provide excellent service to all our clients, regardless of their background. Discrimination is not tolerated in our agency, and we sincerely apologize if you felt otherwise. We take your concerns seriously and will investigate this matter further to ensure that our staff is trained properly and that situations like these do not occur in the future. We understand your disappointment, especially after being a loyal customer for such a long time. Your feedback is valuable to us, and we will use it to improve our services and ensure that every client receives the attention and assistance they deserve. If you would like to discuss your situation further or have any additional concerns, please reach out to us directly at 847-659-1800. We are committed to resolving this matter and regaining your trust. Thank you again for bringing this to our attention, and we look forward to the opportunity to make things right. Sam Marshall"
Rob C
March 7, 2024
"Such an amazing team Sam has over there. All the team members are friendly and knowledgeable. I only had my auto insurance and home insurance before coming to Sam Marshall’s office. Now I have my deposit accounts and life insurance policies. I highly recommend switching to State Farm and switching with Sam’s office."
"Thank you, Rob, for the amazing review! Our team works hard to provide a great insurance experience in Huntley and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship! Sam Marshall "
Jaylyn M
March 7, 2024
"Sam’s office is the best! They explain what everything is in a way that is easily understood, plus saves us money!"
"Jaylyn, thank you for the review! I’m thrilled to hear we could make the process easy and save you some money at the same time. Thank you for your business! Sam Marshall "
NATALIE ROCHA
January 19, 2024
"I just transferred from to AllState to StateFarm. I did this before the New Year, sales rep Katelyn was awesome. I made my switch right away to StateFarm was very happy with my quote Thanks Katelyn. Happy New Year's to all."
"Natalie, thank you for the review! Sam Marshall"
Matthew Signorini
January 19, 2024
"Sam has been my parents insurance agent for a while and I finally got my own car, Sam made it easy to choose a policy and pay for. He was very helpful along the way and replied quickly. If you need someone you can talk to about insurance or help you with insurance, with Sam is your guy!"
"Matt, thanks for the review and allowing my office to help with your insurance needs. Congrats on the new car! Sam Marshall "
Shanique Payton
January 2, 2024
"Katelyn was exceptional and very intelligent. She helped me through the entire process. She was patient, understanding and easy to talk to. I highly recommend Sam Marshall state farm agency. Thank you for making this process smooth and quick."
"Hi Shanique, I’m happy to hear you enjoyed your experience with Katelyn and my office. Thank you for the review and allowing us to insure what matters most to you. Please let me know if you ever need anything Sam Marshall "
Rachel Marie
December 20, 2023
"Highly recommend insurance through this State Farm agency. Katelyn had helped me through the whole process and answered all my questions with great detail. Everyone there was super friendly and helpful. Thank you for making the whole process as easy as possible!"
"Hi Rachel, thank you for the 5* review and shout out to Katelyn. Let us know if you need anything. Sam Marshall "
Melanie U
December 14, 2023
"Sam walked us through the whole process of changing insurance companies! He was patient, answered all our questions, and was extremely helpful! He was able to save us money and provide better coverage for our home and auto! Highly recommend Sam and his State Farm team!"
"Melanie, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most. Sam Marshall"
Whitney Castor
December 11, 2023
"In the past, I have purchased auto insurance solely online but I'm glad I returned Katelyn's message! She thoroughly explained details of my current coverage vs what State Farm had to offer and even though we spoke late in the day, she took the time to make sure I understood everything. She gave me ample time to make a decision with no pressure. Her great customer service solidified my choice to sign up with State Farm!"
"Whitney, thank you for the review! I agree, Katelyn is amazing. I’ll be sure to pass along the kind words. Thank you for choosing State Farm for your insurance needs. Sam Marshall "
A Z
November 28, 2023
"I recently made the transfer to Sam’s office from Progressive. Sam was able to provide me better coverage on my home for less than what Progressive was providing. Prior to state farm, I had an actual cost value policy and was able to get a replacement cost policy on my home for less than what I was paying on the previous policy. Essentially I was able to get far better coverage for less cost. Sam took the time to explain the policy and make sure I was adequately covered. Also, he was able to bundle all of my policies together and get us discount. Thank you!!! I will definitely be referring him to friends and family."
"Rick, thank you for the 5* review! I’m thrilled to hear you saved some money and we made the process easy for you. Please don’t hesitate to reach out if you ever need anything. Thank you for your business, Sam Marshall "
Khadija Boyd
November 28, 2023
"Super nice and got me a great rate 🥰🎉🎉🎉🎉🎉🎉"
"Khadija, thank you for the review! I’m happy to hear you got a great rate from my office. Sam Marshall "
Pamala Knight
November 3, 2023
"Sam Marshall and his staff, particularly Sam and Donnie Huff, are consummate professionals and work hard to make sure that your coverage needs are met. I would recommend Sam Marshall to anyone in need of homeowners, auto and umbrella policies. They're the best!"
"Pam, you’re too kind! Thank you for the review and kind words! Its always a pleasure working with you. Please don’t hesitate to reach out if you ever need anything. Sam"